Then press and hold the power button for the 15 seconds. I would recommend first disconnecting the AC adapter battery charger, removing the battery. Whatever the tech people will call it, releasing flea power, doing a hard shutdown or forced shutdown does fix a variety of issues.īasically what you do is, press and hold the power for about 15 seconds and then you reboot the computer. Flea power or hard shutdownĪnother solution would be to do a flea power drain. Order one on the above link and replace the faulty battery. If the error message is gone then you definitely know for sure that you need a battery replacement. Swap the batteries and boot the laptop and see if it still says battery cannot be identified. If you have someone with the same model you can test the battery to see if the issue is with the battery.

Make sure you search the exact battery of your laptop model otherwise you end causing yourself more. If the issue is the battery you can purchase a Dell battery here for cheap or get it from Amazon. The following solutions apply to any Dell laptop be it a Vostro, a latitude or an inspiron. Usually its either the battery, the charger, Dell Bios configurations or if you are lucky the laptop temporarily not reading the charger chip. There are a couple of ways to fix this, depending on what exactly the problem is. Especially when its the original battery. Its frustrating, when the dell laptop doesn’t recognize its own battery.

Ac adapter cannot be determined dell